California - San Francisco
All of the Bay Area (North Bay / South Bay / East Bay & Penninsula)
Thank you for visiting our policy page
- We request a Minimum Driver age of 23 years old
We check for Valid Drivers License
Proof of Proper Insurance coverage is requested.
- (comprehensive collision coverage which includes coverage for driving a rental vehicle)
We ask for a Rental Deposit
A major Credit Card is required to make or hold van reservation.
- If you are using a debit card, we may put a hold on the entire rental amount.
Visa, Discover, Master Card, or check will be accepted for deposit
Service Animal Policy
If you use a service animal, please inform us at the time of the reservation. Service animals are the ONLY animals allowed in our vehicle. Unauthorized pets will be subject to cleaning and damage charges.
**48-Hour Cancellation Policy**
48-Hours or more (during office hours M-F 9am-5pm) - NO CHARGE
48-Hours or less (during office hours) - FULL CHARGE OF RENTAL FEES (no refund)
NOTE: Rental days are calculated on a calendar day
Lessee must have full coverage insurance
(contact your auto insurance and ask if you are covered on a rental vehicle)
SHORT TERM INSURANCE YOU CAN PURCHASE FOR RENTAL
Access America Travelex
Extrasure Travel Secure
HTH Worldwide White Horse Insurance, Ireland Limited
(For residents of Europe or UK)