Ethics

Wheelchair Getaways aspires to the highest industry standards. We are convinced that the key to creating a truly great organization is an intense focus on the values that guide people’s actions. To this end, we make the following commitments:

• To achieve the highest level of customer service promptly and competently.
• To offer quality accessible vehicles and wheelchair vans which are appropriate for the customer’s needs.
• To rent a wheelchair van that meets all quality and safety standards of the company.
• To instruct the customer and/or attendants in the proper use of the adaptive equipment and the accessible vehicle.
• To explain fully and accurately to each customer and/or attendants the customers rights and obligations regarding the rental of accessible vehicles.
• To update and advance our professional knowledge and skills, giving customers improved equipment and services.
• To act in good faith, to be honest, trustful, ethical and fair to all concerned.